- Book ahead: manual and electric wheelchairs and golf carts can be booked in the Tanaqol app; electric carts are free for people with disabilities.
- Prayer areas for men: ground floor opposite Gate 68, first floor opposite Gate 91, the southern courtyard near Ajyad Bridge, the eastern courtyard, and the Third Saudi Expansion near Gate 123.
- Prayer areas for women: ground floor near Gate 88, the Shubaikah area near Gate 68, and the southern courtyard near Ajyad Bridge.
- In these areas: Zamzam water, copies of the Qur'an including Braille, tayammum pads, white canes, and sign-language interpreters for lessons and sermons.
- Getting there: an electric shuttle in the eastern square has run from Gaza Bridge to the Al-Salam basement; large electric vehicles for Sa'i wait at the Al-Marwah, Al-Arqam and Al-Qarara stairways and lifts.
- Help on foot: male and female volunteers and multilingual guides escort visitors inside the mosque and its courtyards.
- In Madinah, the service centres lend wheelchairs — see Service centres in Madinah.
Source: Saudi Gazette — prayer areas, Feb 2026 · SPA — services for persons with disabilities · SPA — services for the elderly · SPA — Tanaqol, Ramadan 2026 · Arab News, May 2026