- Guidance — religious and location guidance in many languages, and answers to questions.
- Nusuk help — support with the app and your permits.
- Wheelchair loans for older visitors and people with disabilities.
- Lost persons — help to find family members, and safety wristbands for children and the elderly.
- Emergencies — staff can call medical help.
- Hours: centres 301 and 331 have run around the clock; centres 307, 329 and 339 from 8:00 am to 10:00 pm.
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Service centres in Madinah
Service centres in the courtyards of Masjid an-Nabawi, on the north and south sides, welcome visitors as they arrive.
Ready to plan your Umrah?
Packages with hotels close to the Haram, or build your own — our Umrah team confirms every detail with you.